Refund Policy

Effective date: September 2026

This Refund Policy explains when and how refunds are issued for the Limitless Marketing platform (the “Service”). It supplements our Terms of Service.

1. Subscription Fees

Subscription plans are billed in advance and renew automatically. Subscription fees are non-refundable, including for partial billing periods, except where a refund is required by applicable law. When you cancel, your plan remains active through the end of the current billing period and is not renewed — see our Cancellation Policy.

2. Print, Mail, and Custom Design Orders

One-time print, direct-mail, and custom design orders are non-refundable once they enter production or are sent to print or mail, because those costs are incurred with our production and mailing partners. If you contact us before an order enters production, we will make a reasonable effort to cancel it and refund any recoverable amount.

3. Usage-Based Charges and Add-Ons

Add-ons and usage-based charges (such as additional mail credits or contact capacity) are non-refundable once purchased or consumed, except where required by law.

4. Duplicate or Erroneous Charges

If you believe you were charged in error or billed more than once for the same item, contact us within 60 days and we will investigate and refund any verified erroneous charge.

5. How to Request a Refund

Email info@limitlessmarketinghq.com with your account email and the charge in question. We aim to respond within a few business days.

6. Changes to This Policy

We may update this Refund Policy from time to time. When we do, we will revise the effective date above.

This document is provided as a general template and does not constitute legal advice. Consult a qualified attorney to ensure this policy is appropriate for your business.