Reviews & Reputation
More 5-star reviews, fewer public complaints
Automated satisfaction checks after every job route happy customers to Google and Facebook and unhappy ones to private internal feedback — with SMS and email requests, reminders, a website widget, and QR codes.
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Reviews win jobs. Homeowners check them before they call, and a strong reputation is worth more than any ad. Limitless reviews build that reputation on autopilot. After a job completes, an automated satisfaction check goes out, and a smart filter routes the response: happy customers are sent to public platforms like Google and Facebook, while unhappy ones are guided to private internal feedback where you can make it right before it goes public. Requests go by SMS and email with reminders, an embeddable widget shows your reviews on your site, and QR codes and response templates round it out.
The problem this solves
What it's like without it.
Happy customers never leave reviews
Satisfied homeowners forget to post, and your reputation stalls. Automated satisfaction checks and requests by SMS and email prompt them right after the job, when they're happiest.
Unhappy customers go straight public
One frustrated customer can post a damaging review before you even know there's a problem. A smart filter routes unhappy responses to private internal feedback first, so you can make it right.
Asking for reviews is inconsistent
When it's manual, it doesn't happen. Auto-send and reminders make review requests systematic after every completed job.
Your reviews aren't working for you
Reviews sitting on Google don't help visitors on your site. An embeddable website review widget and QR codes put your reputation where prospects see it.
How it works
Up and running in minutes.
1. Job completes
When a job is marked complete, an automated satisfaction check goes out to the customer.
2. Smart filter routes the response
Happy customers are directed to public platforms like Google and Facebook; unhappy ones go to private internal feedback.
3. Requests and reminders send
Review requests go by SMS and email with reminders, so satisfied customers actually follow through.
4. Show off your reputation
Display reviews on your site with the embeddable widget, and use QR codes and response templates to keep the loop going.
Everything it does
The full capability set.
Automated satisfaction checks
After a job completes, an automated satisfaction check goes out, so gathering feedback is systematic, not an afterthought.
Smart happy/unhappy routing
A smart filter sends happy customers to public review platforms and routes unhappy ones to private internal feedback, so you protect your public reputation while catching problems early.
Public platform routing
Direct satisfied customers to Google, Facebook, and other public platforms where reviews win you future jobs.
SMS and email requests with reminders
Send review requests by SMS and email, with reminders, so more happy customers actually leave a review.
Embeddable website review widget
Show your reviews right on your website with an embeddable widget, putting your reputation in front of prospects.
QR codes
Use QR codes to make leaving a review as easy as a scan, on signage, cards, or in person.
Response templates and auto-send
Respond faster with templates, and let auto-send keep review requests going after every completed job.
Perfect for
Who gets the most out of it.
Better together
Why it beats asking for reviews by hand
The bigger picture
Included in Limitless, which also does:
Pricing
Every plan includes every feature.
Plans run from $49/mo for a solo operator to $1,499/mo for large operations — you're only choosing how big your crew is. Limitless CTV is an add-on managed service.
FAQ
Questions, answered.
How does the happy/unhappy routing work?+
After a job, an automated satisfaction check goes out. A smart filter routes happy customers to public platforms like Google and Facebook, and unhappy ones to private internal feedback so you can make it right first.
How are review requests sent?+
By SMS and email, with reminders and auto-send, so requests go out systematically after every completed job.
Can I show reviews on my website?+
Yes. An embeddable website review widget displays your reviews right on your site, where prospects can see them.
Does it help me catch problems before they go public?+
Yes. Unhappy responses are routed to private internal feedback first, so you can address the issue before it becomes a public review.
Can customers leave a review from a QR code?+
Yes. QR codes make leaving a review as easy as a scan, on signage, cards, or in person, and response templates help you reply quickly.
How much does it cost?+
Reviews and reputation tools are included in your plan — simple monthly or annual pricing by crew size from $49/mo, with a 14-day free trial.
Build a reputation that wins jobs
Start your free trial and turn every completed job into more 5-star reviews.